Privacy Policy
Last updated: April 15, 2026
At InstaSpin, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information such as your full name, date of birth, residential address, email address, phone number, and government-issued identification for account registration and identity verification under anti-money laundering (AML) and Know Your Customer (KYC) requirements. Financial details including payment methods, transaction history, and source of funds are gathered to process deposits, withdrawals, and comply with Australian gambling regulations. We also collect gaming activity data like betting patterns, session duration, and game preferences, as well as technical information such as IP address, device details, and browser type through automated means during your use of our platform.
How We Use Your Information
Your personal information is used to create and manage your account, verify your identity, process payments, and provide gambling services in line with our licensing obligations. We utilise data to personalise your gaming experience, offer promotions, and ensure responsible gambling measures including self-exclusion options. Additionally, it supports fraud prevention, security monitoring, customer support, and regulatory compliance such as reporting to the Australian Transaction Reports and Analysis Centre (AUSTRAC). We may also use aggregated, anonymised data to improve our platform and services.
Information Sharing
We disclose personal information only as permitted under Australian privacy laws, such as to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission when required by law. Trusted third-party service providers like payment processors, identity verification services, and hosting providers may receive data under strict confidentiality agreements compliant with the APPs. We do not sell your information to unrelated third parties.
Data Security
We implement robust security measures including encryption of sensitive data in transit and at rest, secure servers, and firewalls to protect your personal information from unauthorised access, loss, or misuse. Regular security audits, access controls, and employee training ensure compliance with Australian privacy standards and industry best practices. In the event of a data breach, we will notify affected individuals and relevant authorities as required under the Privacy Act 1988.
Your Rights
Under the Australian Privacy Principles, you have the right to access your personal information, request corrections if inaccurate, and seek deletion where no longer needed for legal purposes. You may withdraw consent for non-essential processing, restrict data use, or lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached. To exercise these rights, contact us using the details below; we will respond promptly and without undue delay.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse usage patterns, and personalise your experience on our platform. These include essential cookies for account security, analytics cookies for performance monitoring, and optional marketing cookies which you can manage via browser settings or our cookie consent tool. For details, refer to our Cookie Policy.
Contact Us
For privacy concerns, access requests, or questions about this policy, please contact our Data Protection Officer.
[email protected]